Sign-in help
Tell us what you see when signing in, without sharing your password or session information.
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MyDocDay Support
How can we help?
Contact us if you have a question, want to share feedback, need help with your account, or encounter something that is not working as expected.
Email support
contact@mydocday.comTell us which part of MyDocDay you were using and what happened. You may include your device type and app version when reporting a technical issue, but never send us your password or sign-in session information.
Protect your health information
Please do not include medication names, appointment details, provider notes, family care information, or other sensitive health information in an ordinary support email.
Common support topics
Report a problem
Share the screen, action, and error message involved without including care details.
Feedback and ideas
Send product feedback or suggest a clearer way to organize your care.
Account and privacy
Review the deletion instructions below to request removal of your account and associated information.
Account deletion
Request deletion of your MyDocDay account
To request deletion, email us from the address associated with your MyDocDay account. Use the button below so your request is clearly identified.
Deleting your account removes the account and associated care information unless we must retain limited information for a legitimate legal, security, or fraud-prevention reason. We may contact you to verify the request before completing it.
Medical questions and emergencies
MyDocDay is an organizational tool. Our support team cannot provide medical advice, diagnose conditions, or provide emergency assistance. Contact a qualified healthcare professional for medical questions and local emergency services for urgent help.